// Kaspar Computer Consultants //


	PROFESSIONAL RESUME James E. Kaspar II 132 Grant Street Santa Cruz, CA 95060 (831)459-8928 OBJECTIVE To put my computer skills, sales background, artistic drive, and creativity to productive use in a demanding and rewarding position in the information technologies and multi-media industries. SOFTWARE Proficient in: DOS, Windows, Win'98 & Ś95, Windows NT, OS8.x, PC Doctor, PC Pro, Microscope 2000, Check-It Professional, Partition Magic, Ghost, PQDI, Compaq Quick Restore, Act! 4.0, Visual FoxPro 5.0, Outlook 2000, Lotus Notes, Eudora Pro, Citrix WinFrame Client, ORACLE, Office 9x & 2000(Esp. Excel VB, Outlook, Access, & Word) Netscape, Adobe PhotoShop 5.x and plug-ins, Corel Draw, Corel PhotoPaint, Corel Trace, McAfee, Norton Anti-Virus 2000, Manman, Reflection, Paradox, Hijack Pro, X-Tree, AutoCAD, Sound Forge, Cake Walk Pro, Backup Software, Familiar with: UNIX, VAX/VMS, 3-D Studio, Quark, Adobe Premiere, Word Perfect for Mac & Windows HARDWARE PROFICIENT ACROSS MANY PLATFORMS AND HARDWARE CONFIGURATIONS INCLUDING: Dell, Compaq, IBM PC, Laptops, Macintosh, NT Network, Novel Network, VAX, AS/400, 10/100Base T, 3Com Hubs, SonicWall Firewalls, Laser printers, HP, DEC, Dell Servers, CDR, CDRW, DVD, Magneto-optical Drives, Zip & Jazz Drives, 4mm DAT & Travan4 Tape Backup Drives, Flat-bed Scanners, Digital Cameras, Modems, PictureTel Teleconferencing Systems, Logitec Digital Video Cameras. APPLICATIONS Field Tech Support, Network Administration and Installation, Technical/Computer Support, Desktop and Help Desk Support, PC upgrades, Project Management, Software Training, Laptop Hardware Training, Office Automation, Graphics, Presentation Creation, Technical Analysis, Technical Recruiting, FoxPro Programming, Visual Basic Code Maintenance, Operation, and Expansion, Database Development and Maintenance, Web Authoring & Maintenance, Multi-media Production, Client Liaison, Sales/Marketing, Workload Organization and Delegation, Advertisement Production, Desktop Publishing, Technical Recruiting, Technical Consulting, Teleconferencing, High Volume Scanning, High Volume Plotting, Music/Video Production, Sound Engineering/Recording. EDUCATION Taken courses in Excel 5 Databases & Worksheets Linking and Consolidating and Advanced Excel Visual Basic Programming at Seagate. Also attended the Franklin Quest Time Management Class. Graduated from Bakersfield High School with Honors and then attended U.C. Davis, started as a Chemical Engineering major and moved into Audio Engineering and Electronic Music Production. Course work completed toward Chemical Engineering major as follows: General Education, Chemistry 4A, B, C, Physics 8A, B, C, Geology, Calculus 21A, B, & C. Course work completed toward Audio Engineering major is as follows: Electronic Music 107A, B, C, Music Theory 3A & B. HONORS In 1987, was elected Vice President of Marketing of a Jr. Achievement company and a finalist for VP of the year in Kern County. In 1988, was elected President of the JA Company of the Year and won President of the Year the same year. WORK EXPERIENCE Guenther Computer Products 10/13/00-8/16/02 Network Engineer 312 Lucst Street, Santa Cruz, CA 95060 Solicited, established and maintained network service contracts with local businesses. Diagnosed, repaired, and upgraded PC's and servers in house. Built, configured, deployed and maintained custom networks for customers. Fielded technical support calls for customers and contract clients. TekSystems at MMC Technology 4/3/00-9/30/00 Desktop Support/Network Administrator 2001 Fortune Drive, San Jose, CA 95131 Support about 200+ users on an NT network as needed and systematically complete requests from the IT Task list. Assist in company wide software/network migrations as well as perform hardware upgrades as on-going projects. TekSystems at BancTec 1/28/00-3/31/00 Field Certified Engineer 23785 Cabot Drive, Hayward, CA 94545 Set appointments with customers for on-site hardware/software troubleshooting service on PCs, laptops, and Apples. Developed curriculum, wrote procedures and taught a class on how to rebuild Dell laptops by direct example. Gent and Associates at National Semiconductor 11/29/99-12/24/99 Y2K Specialist 885 Oak Grove Avenue Suite #102, Menlo Park, CA Worked as a member of a team applying Y2K software and operating system patches to PC's & laptops company wide. Handled technical support trouble tickets for Win'95, NT, Novell and Citrix WinFrame Client users on PC's and laptops. Sun Personnel at RangeStar International 10/4/99-11/15/99 Network Administrator/Desktop Support 9565 Soquel Drive, Aptos, CA 95003 Set up new PC and laptop users on the NT network including RAS dial-up connections for remote users. Set up, configured NT workstations and laptops for new users and helped all users with software/hardware problems. Sun Personnel at E-MU System, Inc. 7/11/99-10/1/99 Audio Tester 1600 Green Hills Road, Scotts Valley, CA 95067 Driver testing for Creative Labs Sound Blaster Live sound card using 3D-Sound Environmental Audio eXtension(EAX) Manpower Tech. at Bible Research Study Institute 8/1/99-9/5/99 Programmer/Tech. Writer 308 Poplar Ave., Santa Cruz, CA 95060 M.S Access database creation for various interpretations of the Bible in Greek, Hebrew and English from text files. Created a linked set of grammar tables to make a universal grammar-coding scheme for use with in-house software. Writing of detailed procedures to be organized into a users manual for in-house developed software. Manpower Tech. at Paul Kagan and Associates, Inc. 4/14/99-7/14/99 Systems Specialist 126 Clocktower Place, Carmel, CA Converted all Accounting and HR data from Lotus 1-2-3 to Excel linking and automating spreadsheets and processes. Creation of presentation reports for Accounting and Human Resources departments. Created custom curriculum for an Excel97 training course for Kagan employees. Clinical Dynamics, Inc. 4/1/98-10/2/98 Data Specialist/Programmer 303 Potrero Street, Suite 40-D, Santa Cruz, CA 95060 Collected and massaged data for use with in-house software product, Dynamo. Studied and applied NT drive, directory, and file level permissions on NT network. Trained clients over the phone to ftp onto our web page for data transfer. Field client tech support calls including phone, direct and client session shadowing. Beta testing in-house software product, Dynamo. Seagate Technologies 11/95-3/15/98 System Specialist 920 Disc Drive, Scotts Valley, CA 95067 Run shipment reports, consolidate data into graphic and tabular reports using Excel VB and distribute to VP's & CEO. Create new color slides, graphs, charts, reports for executive presentations and modify VB code as needed. Discover, track and correct data discrepancies in databases or systems. Help troubleshoot and correct computer network/hardware/software problems within the department. Assisted in the ORACLE and Lotus Notes company-wide conversions. PROFESSIONAL REFERENCE #1* Kelly's French Bakery To Whom It May Concern: I am writing this letter to recommend James Kaspar and Kaspar Computer Consultants. James was an invaluable resource during the two years I was office manager at Kelly's French Bakery/Compagnon Inc. Our company has a great variety of needs and James was able to come up with creative and often cost saving solutions to almost all our concerns. If James wasn't able to solve the problem with his own expertise, which was considerable, he wouldn't hesitiate to research the problem and return with a solution in a timely manner. Our bakery provided fresh products seven days a week so it was necessary to reproduce our inventory daily. Our production was dependent on our software running smoothly and James was always on call in some way to respond to any crisis we might run into whether it was after hours or on a weekend. In addition he was able to explain and to decipher the more technical aspects of computers, printers and the internet so that we were able to use our systems more efficiently and also to trouble shoot on our own. James and Kaspar Computer Consultants would be a great asset for any business regardless of size. Sincerely, Linda Vessa 831-689-0847 PROFESSIONAL REFERENCE #2 WEST COAST WEATHER VANES To Whom It May Concern: This is a letter of recommendation on behalf of James Kaspar of Kaspar Computer Consultants. James has done work on our computer system for the past year and a half. He has built computers for our company and networked them together. In addition to his own expertise, he has a wide network of associates and, in one case in particular, provided me with an excellent referral to another computer professional who assisted us with our website. He is extremely reliable, provides clear and accurate explanations of what he is doing or what he proposes to do, he arrives for appointments when he says he will, does research on potential projects or systems and reports back on his findings in a timely manner and, perhaps most importantly, is willing to work on behalf of the small business owner to provide reliable but inexpensive solutions or enhancements that are designed to help improve productivity and streamline processes. For the reasons stated above, I can recommend James Kaspar wholeheartedly for your computer system needs. If you would like to speak to me personally, I can be reached at 831.425.5505. Sincerely, LizAnne Jensen E-MAIL: INFO@WESTCOASTWEATHERVANES.COM WEBSITE: WWW.WESTCOASTWEATHERVANES.COM